Credibility leads to trust.
Trust is essential in sales. You have to trust those you’re working with and build trust with . People do business with those they know, like, and trust. Credibility is a precursor to that. Build credibility, then you gain trust.
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3 Pillars in Building Credibility:
- Don’t be desperate.
- Be specific.
- Back it up.
Don’t Be Desperate
- Identify your ideal customers. Go for those that fit your product. You cannot be the “yes” man to everyone.
- Set the rules before you play the game since there are people who can alter rules during the game or even deny there were any.
- Offer them an “out” or the fitness test. Set the perimeter early on and ask your prospect to be open to telling you at any point during the conversation when they recognize that you’re not a great fit.
When you can give people an out, you become so much more credible.
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Episode Resources:
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