Category Archives for Videos

TSE 1146: 3 Core SEO Principles To Help Increase Your Inbound Sales

 

There’s no greater gift you can give to a seller than leads so we’ve uncovered 3 core SEO principles to help increase your inbound sales

We’re working to unite the two warring departments of sales and marketing. Kyle Carney has a passion for helping businesses grow and he does that with principles that help organizations earn inbound leads as fuel for growth. 

Lead generation mistakes

Many businesses chase after the wrong keywords in their SEO efforts. They know their industry and their target market but they pursue vague SEO terms. If, for example, I search for “new homes,” that could suggest that I’m looking to buy, or to build, or to discover what a new home costs. 

Businesses can improve by being more strategic in their efforts. So instead of searching for “new homes,” they can work to rank for “new home builder in Colorado.” That strategy is crucial for online success because that generates traffic that has qualified itself before the conversation even begins.

Google knows everything. It knows where you are, so if your website indicates the area that you’re serving, it will figure that out. 

One: Get your website right 

The messaging on your website has a huge impact on your inbound sales. We must make sure we get the right message in front of the right clients so they qualify themselves prior to beginning the conversation. 

When we do, the work becomes like fish in a barrel because prospects come to you and say, “I saw this on your site and it’s exactly what I need.” 

Building a website with proper messaging for the right audience allows your prospects to move themselves down the funnel. #SEO

Improve your site

Sellers wear a lot of hats and sellers have the ability to influence anyone. If we want to increase our bottom line, it’s in our best interest to connect with the marketing people and convince them of the importance of a smooth website. 

  • Work toward a mobile-friendly site. Most sites are, but there are small tweaks that will make your site operate faster. If the site isn’t designed correctly, it will run slowly which will affect your rankings. 
  • Identify the things your customer wants by understanding how they find you. If they find you online, ask what they were searching for. You’ll discover actionable information that will help you refine your website.
  • Find keywords that match what you do. Strive for specific, clear intent. 
  • Be data-driven. Find the search volume for keywords to help you decide on your messaging.

Rank for the right things

Most of the data about search content is freely available using tools like Google Keyword Planner. Initiate a conversation with the marketing department to ensure that you’re ranking for the right phrases. If you’re ranking for phrases that no one is actually looking for, it will do nothing for you. 

Once you’ve got the website functioning smoothly, you’ll focus on converting those prospects using content. 

Two: Generate content

This isn’t a reference to a basic 300-word blog. It’s quality content that focuses on answering their key questions and includes every type of content. 

If every seller would create videos to provide information, the potential would provide to be unreal. Create videos. Write blogs. Answer frequently asked questions. 

Block out 15 minutes to create content daily, even if you have to do it during lunch. It’s arguably one of the most valuable exercises a salesperson can do.  

Write down every question people ask you and rank them from the most common to the least. People frequently ask “How long does it take for SEO to work?” SEO is kind of a nerdy topic that many businesses don’t think about. Once they address it, they often want to know how long the results will take, so he wrote a massive article breaking the process down.

He didn’t intend to sell anything, but rather to provide quality information. Within a couple of weeks, people reached out to him asking if they could share it. Then, he landed on a list of 25 top Internet marketing articles worldwide, and he was surprised by the fact that people were even able to find him. 

Kyle points to The Go-Giver as a book that changed his perspective and motivated him to enrich the lives of the people who engage with his content. Now he uses the article during conversations as a source of information he can share with people. 

The article set him up as a thought leader and authority on the topic of SEO.

Think long term

SEO is a long-term game. It’s a process that won’t happen overnight. If you use it effectively, you’ll see results. 

The challenge, Kyle said, is that many sellers have huge lists of content they’d like to create but because they have big deals on the line, they have to prioritize those deals because that’s money in the bank. It’s difficult to prioritize stuff that doesn’t pay off immediately. 

In the long run though, you’ll make so much more money if you can generate content and videos consistently.

Kyle is a big proponent of YouTube but he recommends doing whatever is easiest. Just do something. It’s much better to do something than to wait forever for the perfect opportunity. Use whatever you currently have available. 

If that means starting from scratch, YouTube is a great place to start. It’s a massive search engine all its own. Your videos don’t have to be long, and you can even hire people to create them for you.  

Three: Make quality connections 

Kyle points to the hybrid approach as the best method of conversion. Provide gated content as well as free, accessible content. Create, for example, an amazing guide to the top 10 things to know about your business, and then ask for an email to access it. Connect that to your CRM so you’re providing something valuable that benefits your audience. You’re getting something and they are getting something in return. You’re getting a warm lead and you have an opportunity for a simple follow up. 

  • “I saw that you downloaded our guide. I’d love to answer any questions you have or hear any insights you had from a business owner’s perspective.” 

Then, use your CRM to determine what pages your visitors are seeing on your site. If you can track where they are going on your site and determine what things they are reading, then you can ask them to use this information in your sales process.

People are thirsty for knowledge, so if you can be a resource that answers their questions, it will build a foundation of trust. 

Give your prospects something specific they can apply to their own situations. In my case, I might ask prospects to try sending five emails to see what kind of results they get, or to test LinkedIn connections. Keep it simple. Don’t ask them to read a 500-page SEO book. Give them a quick win.  

Leverage your connections

As you’re out in the world networking, you’re developing key partnerships and mutually beneficial connections. Leverage those opportunities. 

If you’ve written something valuable, ask the people around you to share it. Then, offer to serve those connections as well by volunteering to write an expert blog post on their site. Tell them you’re only asking for a small linkback. It involves writing and proactive outreach, but the payoff is huge. 

The Internet is a popularity contest, and Google works the same way. When more websites talk about your website, that suggests to Google that there’s something valuable for its searchers there. Google will bump it up in the rankings.

It isn’t glamorous work but it can be very impactful. Instead of working to leverage random contacts, you’ll focus on the ones you’ve already built. 

Social media can be powerful for reasons beyond those that we already know about. If you give someone a shoutout on social media, that doesn’t necessarily improve their online visibility, but if you’re an influencer within your network, it provides credibility and it may drive people to visit. 

Write down the questions that people ask you every day and then provide answers to them. Provide the information people are looking for. Don’t hide behind a curtain and don’t keep trade secrets. 

“3 core SEO principles” episode resources

You can connect with Kyle at FirestarterSEO.com or on LinkedIn. He calls himself an open book and says he’s happy to educate people about SEO. If you simply have a question to ask, reach out to him on social media. 

You’ve heard us talk about the TSE Certified Sales Training Program, and we’re offering the first module free as a gift to you. Preview it. Check it out. If it makes sense for you to join, you can be part of our upcoming semester. You can take it on your own or as part of the semester group.

If you and your team are interested in learning more, we’d love to have you join us. Call (561) 578-1729 to speak directly to me or one of our team members about the program.

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. You’ll receive real-time alerts anyone opens an email or clicks a link.

As a savvy seller, you’ll want to continue learning, and you can take advantage of a free 30-day trial, complete with a free audiobook, on Audible. They have thousands of books to choose from and you can begin your free trial today. 

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility. When you share your experiences with the show, others will read the reviews and give us a listen.

I truly appreciate you and appreciate your reviews and your subscription, and your willingness to tell your friends and anyone you know that’s in sales about the podcast.

Audio provided by Free SFX and Bensound.

TSE 1137: What Tool Should I Use For Video Conference Calls?

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The Sales Evangelist podcast features experts from all over the world, and Zoom helps us bridge the distance for video conference calls without added expense or travel. 

We use Zoom to power The Sales Evangelist Certified Sales Training, and it enables us to help sales reps and sales teams improve their skills, find the right customers, generate effective activities, establish successful strategies, build strong value, and close more deals.  

World travel

Zoom is a powerful video platform that makes it easy to communicate with people all over the world in a matter of minutes. It powers webinars, video conferencing, and video phone calls.

In the early days of The Sales Evangelist, we used Go To Meeting for our conferencing and demonstration needs. It was the Kleenex of the industry. 

Skype was available but it was mostly used for personal needs, like friends and family members looking to stay connected. Eventually, it was bought by Microsoft, and we tried using Skype Business for our podcast interviews. Though the audio quality was ok, the service frequently dropped calls. Additionally, because there was no way to record, I had to incorporate a third-party app to save our interviews. 

User-friendly

Around this time, a guest came on the show and shared his experience using Zoom. His company did all of its recording with Zoom and they liked that it integrated with a lot of other tools the company was already using. I was skeptical, but when I started my research, I discovered that a lot of other industry folks were using it as well. 

The audio quality was great and it didn’t generate a lot of background transformer-type noise. Other tools like Google Hangouts and join.me emerged, but they were clunky and complicated for the customer who was logging in. 

Selling points

Perhaps most importantly, Zoom was free to use. It didn’t have the same capabilities as the robust premium account, but I could log in and talk to someone for 45 minutes, or invite up to 100 different people to join me on a call. Eventually, I discovered I wanted access to the premium tools, and it was easy for me to transition to a paid account, as well as being cost-effective for a small business. 

Zoom offered high-quality HD video recording that I could record to my cloud account or use on my YouTube or social media channels. I could also connect it to Dropbox. 

It integrated easily with Slack, which made it easy for me to communicate internally with my team. Zoom also integrated seamlessly with Salesforce, Google Drive, Gmail, and Blackboard. In some cases, the connection requires Zapier, and in others, the tools connect directly. 

Sharing information

Zoom offers powerful educational capabilities as well. If I’m giving a demonstration, I can use the tools to underline or highlight important things, which gives the buyer complete interaction. Screenshare is an option, of course, and you can even use your cell phone. Screen shares work either plugged in or via wifi and Bluetooth. 

People buy after they recognize value. Engage your prospects by teaching them something they didn’t know before. Zoom allows you to accomplish that despite the fact that they are sitting in China and you’re in Milwaukee. 

Powerhouse

Zoom is a powerhouse that beats the pants off the big-name providers in the industry. If you’re planning to renew your GoToMeeting account, check out Zoom first. I’m not getting any money from them for doing this. I simply use Zoom daily and it’s perfect for the work that I do. 

Zoom Rooms allow you to gather multiple people on a screen, and the company is hosting a conference called Zoomtopia this October. Zoom is pushing the boundaries of connecting people, and the company continues growing. 

Even for the technologically-challenged people in our lives, Zoom works well because it’s user-friendly. 

“Video Conference Calls” episode resources

Check out Zoom.us for more information about video conferencing for your organization. 

If you haven’t connected with me on LinkedIn already, do that at Donald C. Kelly and watch the things I’m sharing there. I’m fairly easy to connect with. Just comment on something about my podcast. Send me an email.

You’ve heard us talk about the TSE Certified Sales Training Program, and we’re offering the first module free as a gift to you. Preview it. Check it out. If it makes sense for you to join, you can be part of our upcoming semester. You can take it on your own or as part of the semester group.

If you and your team are interested in learning more, we’d love to have you join us. Call (561) 578-1729 to speak directly to me or one of our team members about the program.

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. You’ll receive real-time alerts anyone opens an email or clicks a link.

As a savvy seller, you’ll want to continue learning, and you can take advantage of a free 30-day trial, complete with a free audio book, on Audible. They have thousands of books to choose from and you can begin your free trial today. 

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility. When you share your experiences with the show, others will read the reviews and give us a listen.

I truly appreciate you and appreciate your reviews and your subscription, and your willingness to tell your friends and anyone you know that’s in sales about the podcast.

Audio provided by Free SFX and Bensound.

 

 

Ethan Beute, Bomb Bomb

TSE 1116: How to Produce A 56% Lift In Cold Email Responses With Video vs Plain Text

Ethan Beute, Bomb Bomb

Ethan Beute from BombBomb equates good marketing to selling by teaching, and he explains how you can generate a lift in cold email responses with video.

Cold email response

BombBomb recently conducted a study with a large international tech company that revealed the power that video has in improving cold email responses. The company offers a freemium service but they weren’t sure how to convert the freemium users into revenue opportunities.

The company has teams in countries around the world and they were reaching out to create conversation and generate appointments. They contacted customers who had been using the free service for a while and asked for the opportunity to share some other ways they might be able to help.

BombBomb conducted a pilot program with them that included an AB test of video emails vs. plain text emails. They increased replies from these people by 56 percent. Imagine, then, if you can turn a percentage of those responses into scheduled appointments and then a percentage of those appointments into paid opportunities, that’s a tremendous impact.

BombBomb also found that the video emails created better appointments because the prospects felt as though they knew the seller better, which is a powerful dynamic.

The effort was voluntary, so there was no requirement to send a specific number of videos each day. The company sent about 1,000 videos in a three-and-a-half week period, and the people who sent the most videos were already the highest performers.

Cultural shift

Rollouts like this one represent a cultural shift to your sales team. This isn’t simply a new tool to add to the stack. This video effort allows sellers to communicate more clearly with their prospects and to increase conversion because the interaction takes on a more human characteristic.

If you’re considering deploying video into your team, consider the following:

  • Find people on your team who are already excited by the idea. Roll the video concept out to them and accumulate some early wins.
  • Share what they learned and what you learned with the rest of the team as you roll the concept into the larger group.

Ethan theorizes that the connection between the high performers and the willingness to use video traces back to their constant desire to become better. They likely listen to podcasts or read books. They invest in themselves and are open to new ideas and new practices.

Voicemail with personality

The pilot project involved initial touch emails, so it amounted to basically a voicemail with a face and a voice and a personality. It wasn’t simply an email signature. The sender was no longer faceless but instead became a real human being with real value to offer.

If you find yourself thinking you have far too many leads to manage this kind of outreach, first acknowledge what a great problem that is to have. Recognize that you don’t have to send personal videos. You can send out a triggered video that delivers the third time a user interacts with your product.

By using a trigger-point, you can capitalize on moments in your relationship with a prospect. Even if you don’t greet them by name, you’re acknowledging their presence and valuing their time.

Face-to-Face meeting

There are many elements that make video a winning play for sellers. To start, most sellers are far better in person than in other arenas. Most sales process drive toward a face-to-face meeting whether it’s in person or online.

Human contact is extremely valuable, so you should get face-to-face as early in the process as possible. That allows people to feel as though they know you before they ever meet you. You can save time by skipping the awkward slow-start questions about the weather.

You’ll help put your prospects more at ease.

Hesitation

This style of video works because it’s casual, it’s not scripted or polished, and it’s honest. It isn’t over-produced, but rather it involves just a webcam or a smartphone. You would send it in place of the email you typically send.

Although you can send nicer, more produced videos, that isn’t what we’re discussing. Those videos often feel as though someone is trying to sell you something, because they generally are. It’s a different style of communication.

Ethan hears all the time that the videos that earn the best responses are the simple ones. But as humans, we have a natural fear of rejection. We wonder if the video is good enough. We might even re-record it multiple times, which can lead to us spending 30 minutes to recording a 30-second video.

It’s a waste of time in this scenario because the video doesn’t have to do all the work. It simply has to introduce you and express your sincerity and enthusiasm.

If you find yourself thinking you don’t know what to say, that’s not true. What would you say if you were typing out an email? What would you have said in a voicemail? It can be as simple as creating a habit and developing a process.

Improve your process

Instead of writing three paragraphs to respond to prospects, you can use videos to walk them through mockups or demonstrations. One of our clients uses videos to demonstrate 3D printing without having to send a lot of stuff in the mail. You can save yourself a tremendous amount of time by responding via video and you’ll also come across as more human.

It’s also true that many people are better talking than they are writing. This offers an opportunity to say what’s on your mind without having to compose something.

Video is more fun for a lot of people because it’s more like a conversation. It offers better, warmer replies.

This is about human connection at its most fundamental level. It’s about connecting with people eye-to-eye, face-to-face in digital channels that we rely on every day.

Relationships through video

If you found anything here provocative, this is all rolled out in Ethan’s book, Rehumanize Your Business. We’ll help you with all the nuts and bolts of video communication.

You’re going to hit the send or post button multiple times today. Ask yourself on the next 3-5 sends whether it would be better to send something in person. Much of this is emotional and you can thank a customer or calm a customer down who is concerned or anxious.

Could you say it more clearly if you said it face-to-face?

“Lift In Cold Email Responses With Video” episode resources

You can grab a copy of Ethan’s book, Rehumanize Your Business. Find Ethan on all the social networks and at BombBomb. You can email him at ethan@bombbomb.com.

Connect with me at donald@thesalesevangelist.com.

Try the first module of the TSE Certified Sales Training Program for free.

This episode is brought to you by the TSE Certified Sales Training Program. I developed this training course because I struggled early on as a seller. Once I had the chance to go through my own training, I noticed a hockey-stick improvement in my performance.

TSE Certified Sales Training Program can help you out of your slump. If you gave a lot of great presentations and did a lot of hard work, only to watch your prospects choose to work with your competitors, we can help you fix that. The new semester of TSE Certified Sales Training Program begins in April and it would be an absolute honor to have you join us.

Tools for sellers

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. It’s super easy, it’s helpful, and I recommend that you try it out. You’ll receive real-time alerts anyone opens an email or clicks a link.

Mailtag.io allows you to see around the corners. You can see when people open your email, or when they click on the link you sent. Mailtag.io will give you half-off your subscription for life when you use the Promo Code: Donald at check out.

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode. Share it with your friends who would benefit from learning more.

Audio provided by Free SFX and Bensound.

 

Kyle Burt, LinkedIn, Sales Content, Social Selling

TSE 1103: Every Seller Should Create Good Content

Kyle Burt, LinkedIn, Sales Content, Social Selling

       

Every seller should create good content as a tool to gain leads, grow their business, and increase overall success. 

Kyle Burt first heard The Sales Evangelist podcast two years ago when we interviewed Alex Berman about using video in sales. Kyle, who once chose business school over film school, went home and started making videos. 

Massive success

Kyle quickly turned his video capability into massive success for himself. Before video, he was using cold calls, email, and “screaming from the tops of mountains,” knocking on every door and delivering cookies. When you’re starting out, you have to be willing to do whatever it takes. 

He realized that video provided a good strategy to get leads. But he shifted his focus to making videos because he wanted to make videos. He realized he had a level of value and a perspective that wasn’t being shared. 

Kyle recognized, too, that only the people in his bubble would understand the content he was posting because it was niche content. 

Coca-Cola

He established a weekly schedule because he knew he had to post consistently, and he introduced Whiteboard Wednesdays. It was a chance to introduce different technologies.

Maybe 20 videos later, he was on vacation in Cancun in 2017 when he got a LinkedIn message from the VP of technology for Coca-Cola. He assumed someone was pranking him, but in fact, the gig turned into a consulting opportunity with the company.

When Kyle realized the VP had seen the very first video he ever posted, the most awkward of the bunch, he knew that he was on to something with video. 

Objections 

In the case of objections, sellers often face their own objections to appearing in or creating videos. 

  • “I don’t look good enough for the camera.” 
  • “I don’t have the right equipment.” 
  • “There isn’t enough time to create videos.”

The important parts of the content are good audio and good content. 

Fear of the comments

In my own case, I’ve been slow to take advantage of YouTube because I’m a little bit afraid of the comments I might get. People can be nasty sometimes. 

The point is that there will always be the possibility of those comments. Someone once told Kyle he sounded like a little baby. He wasn’t even entirely sure what they meant by it, but he had to let it roll right off. 

You have to be ready to take it on the chin when you put yourself out there. You’re going to get some good and some bad. 

Internalize the fact that nobody has it all figured out, and then realize that people are genuinely good. Most people don’t want to tear you down, so don’t spend your time on the small number of people who have something negative to say. 

It’s worth noting, too, that stories only survive for 24 hours, so they won’t live forever. If you create a bad one, it won’t be around for long. Even with LinkedIn, the feed algorithm means that it might technically always be there, but it will be harder to find. 

Persistence

We spent two years trying to get Kyle on the show but we couldn’t make it work out because of different schedules. Our recording day is Monday because it’s what works best for my team, and sometimes we have to bypass opportunities if they don’t fit with that schedule.

In Kyle’s case, he was persistent. He got early access to LinkedIn Live, which as of this writing is only available to a few people, and he invited me to connect with him. After 18 months of no real interaction, he reconnected with me and we made it work. He grabbed my attention and we ended up recording with him on a day outside of our normal schedule. 

Disrupt the norm. Create good content that stands out. 

LinkedIn reach

My good friend Stephen A. Hart from the Trailblazers Podcast pointed out recently that there are 9 billion impressions on LinkedIn every week, which amounts to 468 billion impressions annually. Of those, only about 3 million users are creating content. That means there is a lot of space to create more free content. 

You can’t find that kind of visibility on YouTube, Facebook, or any other platform. Basically, there are a small number of creators and a huge number of impressions, so it behooves you to grab a piece of the video market. 

I happened to get into podcasting early when there were only a few sales podcasts. Now I’m a grandfather in the podcasting world. 

Much innovation seems to happen with consumers first. The business world moves more slowly because there are more considerations to think about. 

The marketplace dictates what it wants. 

Coffee With Kyles

Kyle previously collaborated with another guy named Kyle to launch a video podcast called Coffee With Kyles. Now he’s working on a solo style show that will primarily involve live video. It will allow him to eliminate a lot of the editing and create more interactive experiences. 

In the case of this podcast interview, our audience can’t interact with us right now as the interview is happening. When they are finally able to, it will change the game. 

The goal is to get more people engaged and online. When you go live, you can’t stop the show because something goes wrong. Kyle said he has gone live five times and has broken the system five times. 

Because of his persistence, he was one of the few to beta test LinkedIn Live, and it allowed him to connect with people and build relationships.

If you try to be known, you’ll miss the mark. If you create good content, you will be known. It’s all about who knows you. 

If you aren’t creating some form of content or interacting with content on social media, you are irrelevant. Figure it out quick. If you’re a writer, write. If you can do video, do that. If you can do audio, do audio. Figure out your lane and experiment. Every seller should create good content.

“Every Seller Should Create Good Content” episode resources

You can connect with Kyle on LinkedIn or at his website, www.catchcloud.com

If you haven’t connected with me on LinkedIn already, do that at Donald C. Kelly and watch the things I’m sharing there.

You’ve heard us talk about the TSE Certified Sales Training Program, and we’re offering the first module free as a gift to you. Preview it. Check it out. If it makes sense for you to join, you can be part of our upcoming semester.

You can take it on your own or as part of the semester group. The program includes 65 videos altogether, and we just completed a beta group that helped us improve the program and maximize the information in it.

If you and your team are interested in learning more, we’d love to have you join us. Call (561)578-1729 to speak directly to me or one of our team members about the program.

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. You’ll receive real-time alerts anyone opens an email or clicks a link.

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

Audio provided by Free SFX and Bensound.

Jason Bay, Donald Kelly, The Sales Evangelist Podcast, Video Email, changing the email game

TSE 1089: Sales From The Street – “Changing The Email Game”

 

Jason Bay, Donald Kelly, The Sales Evangelist Podcast, Video Email, changing the email gameI get a lot of requests to appear on The Sales Evangelist, but Jason Bay set himself apart from the crowd by sending a video email and changing the email game.

Jason started his sales career while he was in college, and he and his wife now run a company called Blissful Prospecting, where they remove the stress of prospecting by doing it for their clients.

He quickly discovered that the smaller midsize business was overlooked in the existing offerings, and he wanted to provide a less robust service that still produced the same type of results.

Mom and pop

Jason discovered there weren’t a whole lot of companies that were willing to work with smaller organizations. Those companies that don’t really have any SDRs and maybe they don’t even know the lingo.

Jason wanted to help those business owners who are already multitasking with some of their business development. They don’t have time to list build and personalize emails.

We’ve discovered the same dynamic at The Sales Evangelist. Many of the companies that need help are smaller companies whose sales reps have no training and no real process. The company expects the rep to thrive but they have no basis for it.

It becomes a vicious cycle of reps who wash out or leave to go to another company. The business hires another rep with no real training or process, and the cycle begins again.

Video prospecting

Jason’s company prospects for itself, too, so the company does what it sells. Part of prospecting and selling is explaining to people what you do.

People assume when he refers to video that it’s YouTube and other content creation.

Video prospecting is similar to writing an email. It’s common knowledge now that your emails must be personalized beyond a first name. You must actually include something in the email that’s personal to the reader.

Many people take this approach:

Hey Donald, 

I listened to one of your recent podcasts about this topic and I discovered… (fill in the blank.)

While it’s personalized, it’s a little redundant. We have to work to empathize with the prospect, and they may prove to be a little more difficult for men.

Video allows you to put a face to an email. It allows the recipient to see a human being instead of reading an email, so you’re changing the email game. You can still send an email or a LinkedIn message.

You can’t fake video. Everything in prospecting demands that you do it the right way if you want to succeed. Think about the type and quality of clients you want to attract.

Changing the email game

If you’re engaging in the “murder by numbers approach” of sending 1,000 emails in order to land 5 appointments, think about the quality of customer you’re attracting. It won’t be really good.

If you want to work with a specific group of customers, you must show them that you’re their peer. You aren’t a guy sending tons of spam and praying that it succeeds.

Video takes a little more work, but if it produces more responses, it’s worth the investment of time. I’d rather my sales team spend a few minutes researching and sending out 10 to 15 videos if I’ll get responses from eight of them. They’ll be much richer opportunities.

Your numbers may not be as high with video, but the return will be better. It’s the account-based approach. Instead of getting a big list of people, do research to come up with a list of companies that will be a good fit.

Think of it as going to the gym. If you go to the gym with a plan for the session, you’ll be much more efficient than if you go in and just wing it. Without a plan, you’ll take twice as long and be half as effective.

Do all the prospecting preparation on the front end so that you aren’t spending your time with prospects who aren’t a good fit. Focus your prospecting attention on companies you can actually help and serve.

Video tips

Many people avoid video because they worry about how they’ll appear. You must work around that fear because there isn’t a single scenario where video isn’t a good option.

  1. Make sure to look directly into the camera so the person on the other end feels as though he is actually talking to a person instead of a screen.
  2. Use quality equipment. Most laptops and phones now have quality cameras. Video where you have good light.
  3. Smile. Don’t be so serious. Create the sense that working with you is enjoyable. If you’re at a small company, you’re likely the person that the prospect will be working with. You’re a reflection of the business.
  4. Limit your video to 30 seconds or less.
  5. Prepare bullet points of what you’d like to say. Don’t be too scripted but plan for what you’d like to say.

Your pitch shouldn’t be more than 1-2 sentences.

Connecting with video

Video is easier to consume and it stands out in a crowded email inbox.

You’re not going to sell a prospect over the phone or through email or LinkedIn. Your job is to simply sell them on the appointment.

Your call to action isn’t, “We can help you.” It’s “We help businesses like yours and if you’re having a specific challenge, we might be able to help you too.”

Don’t pretend like you know more than you actually do. And don’t leave your prospect feeling like he has been insulted.

Video options

So many platforms have launched their own video capabilities that it’s difficult to choose one over another. Be conscious of a couple of things, though.

  • Consider tools that flow with the tools you’re already using. If you’re using Hubspot for CRM and they launch a video capability, it makes sense to use that one because they are built to go together.
  • Make sure you can record the screen through video as well as the video of yourself. Make sure you have the flexibility you need.
  • Don’t spend too much money on video capability.

Jason likes Loom and Soapbox right now. Loom is a Google Chrome extension that’s a little clunky but effective. Soapbox has a free version that is very capable and good quality, and its pro version has useful features as well.

AB test everything. Test your specific situation. Before you invest time and energy into video, try sending videos. Measure to see what happens.

Test different areas of the email sequence. Try it at the beginning of the message or maybe at the end to see what works best in terms of changing the email game.

Prioritize your prospecting based on who is the most engaged with the actual outreach. Use the software that shows you who is actually opening your messages and invest your extra effort into those people.

“Changing The Email Game” episode resources

You can connect with Jason at blissfulprospecting.com/Donald where he has put together some basic tools to help you get started in video prospecting. You’ll find a PDF, a script, and the flow for recording that will move you toward changing the email game.

You’ll find lots of good resources on the website as well.

Check out Loom, Soapbox, BombBomb, or Hubspot for video capability that meshes with your existing workflow.

If you haven’t connected with me on LinkedIn already, do that at Donald C. Kelly and watch the things I’m sharing there.

You’ve heard us talk about the TSE Certified Sales Training Program, and we’re offering the first module free as a gift to you. Preview it. Check it out. If it makes sense for you to join, you can be part of our upcoming semester.

You can take it on your own or as part of the semester group. The program includes 65 videos altogether, and we just completed a beta group that helped us improve the program and maximize the information in it.

If you and your team are interested in learning more, we’d love to have you join us. Call (561)578-1729 to speak directly to me or one of our team members about the program.

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. You’ll receive real-time alerts anyone opens an email or clicks a link.

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

Audio provided by Free SFX and Bensound.

Formlabs, 3-D Printing, Donald Kelly, Videos in Email

TSE 1070: TSE Certified Sales Training Program – “Shorten The Sales Process With Video”

Formlabs, 3-D Printing, Donald Kelly, Videos in Email

 

Even if you’ve been selling for years, it’s possible that you’ve overlooked some ideas that will help you perform better, like working to shorten the sales process with video. 

Today we’ll discuss some ideas that will help you shorten your sales cycle and some ways to use video to accomplish it. I’ll also share a real-life example from one of my clients to demonstrate how effective it can be.

Power of video

Video is so simple and so powerful that it’s hard to imagine that some people aren’t taking advantage of it. We’ve talked about it on The Sales Evangelist for months because it’s a powerful tool that’s available to every seller.

I recently read a study that showed that 7 out of 10 B2B buyers watch a video somewhere in their buying process. So 70 percent of buyers are watching videos that are usually generated by the marketing department.

But why aren’t we in sales using it as well? It’s simpler for the buyer to consume, and it isn’t difficult for us to make them.

Prevalence of video

Videos are everywhere and we engage with them daily on Netflix, YouTube, and other places. Stories are part of our lives.

We can use them in our prospecting, in our closings, and to build value throughout the entire sales process. Use video to follow up with a client or share a testimonial. Create a video overview of your product.

Creative uses

Chaz works in the 3D printing industry, which for some of us is still rather unfamiliar. Because his product is cutting-edge, it can be difficult for him to explain what he’s doing to his customers.

The emails can get long and confusing. His customers have lots of technical questions. Chaz realized that it would be very time-consuming to answer all of those questions each time they arise. When he tried to get his customers to hop on a call so he could answer the questions, they often went dark on him.

He decided to use video to answer questions for his customers. It shortens the process because it’s quicker than email, and it helps him build trust with his customers.

Chaz said that he can shorten the sales process with video by up to a week.

If you could shave time off of each of your deals, how much more could you process? How many more clients could you obtain? Could you close more deals or earn more commission?

Problem-solving

Imagine your current customers running into trouble with the product you sold them. Instead of asking them to ship it back to you so you can troubleshoot the problem, why not use video to help them identify the glitch.

You can walk them through the process and provide guidance that will help them improve the outcome the next time.

Chaz uses the video to carry the customer through the process and it freed up more time in his day because he was able to help his customer quickly and efficiently so he could move on to other things.

Video tools

We’ve told you about a number of different video tools like BombBomb, Loom, Wistia, and Soapbox. There’s another called Vineyard, and probably many more that I haven’t named.

Video humanizes you for your customer, and research has proven that people do business with those that they know, like, and trust. When your customer can see and hear you, you’ll be able to build trust much more quickly in addition to helping your customer.

You can use video in your prospecting by following up with your prospects. Try using it in your outreach process to see what kind of results you get. We’re testing it ourselves and seeing amazing results.

“Shorten The Sales Process With Video” episode resources

Chaz is part of our TSE Certified Sales Training Program beta group, which wraps up in a couple of weeks. You can connect with him on LinkedIn, and you can watch the videos I mentioned earlier in the podcast here and here.

This episode is brought to you by the TSE Certified Sales Training Program. I developed this training course because I struggled early on as a seller. Once I had the chance to go through my own training, I noticed a hockey-stick improvement in my performance.

TSE Certified Sales Training Program can help you out of your slump.

If you gave a lot of great presentations and did a lot of hard work, only to watch your prospects choose to work with your competitors, we can help you fix that. The new semester of TSE Certified Sales Training Program begins in April and it would be an absolute honor to have you join us.

This episode is also brought to you in part by mailtag.io, a Chrome browser extension for Gmail that allows you to track and schedule your emails. It’s super easy, it’s helpful, and I recommend that you try it out. You’ll receive real-time alerts anyone opens an email or clicks a link.

Mailtag.io allows you to see around the corners. You can see when people open your email, or when they click on the link you sent. Mailtag.io will give you half-off your subscription for life when you use the Promo Code: Donald at check out.

I hope you enjoyed the show today as much as I did. If so, please consider leaving us a rating on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode. Share it with your friends who would benefit from learning more.

Audio provided by Free SFX and Bensound.

 

Warm Leads, Videos, Pitching, Lead Generation

TSE 953: The 2-Minute Video Pitch That Helps Me Generate Very Warm Sales Call

Deepak Shukla, 2-minute video pitch, The Sales EvangelistVideo is at the forefront of everyone’s mind, including those of us at the Sales Evangelist. We’re launching a YouTube channel called TSE TV and using Instagram as well. On today’s episode, we’ll talk with Deepak Shukla about the 2-minute video pitch that helps generate warm sales calls.

Deepak is the founder of the SEO agency Pearl Lemon, helping businesses generate more of an internet presence or improve their ranking on Google.

Effectiveness of video

There are three primary reasons that video is at the forefront right now.

  1. Improved internet has allowed people to stream videos on the fly. Video has been on the rise in terms of popularity, but accessibility has really improved within the last 18-24 months.
  2. Additionally, people’s attention spans are extremely short: about 30 seconds, because of the massive amounts of information we are targeted with every day.
  3. Video is the de facto way that we make decisions in business.

Cold calls, direct message on LinkedIn, and cold email all work to varying degrees.

There are things you can communicate in video that you could never communicate in an email or a call. Your energy and the way you present yourself on screen offer a different way of communicating.

Video grabs people’s attention, and it’s unique. It engages multiple senses at the same time, offering more sensory engagement than other forms of communication.

Sales pitch

Deepak created a two-minute video that helped generate warm leads, which he defines as a prospect who loves his videos.

Warm leads are those who are interested in him because they liked his pitch but they aren’t sure about the business. Warm leads could also be those who are interested in him and his pitch and who will eventually become clients.

He uses video as a second stage, in combination with a direct response first. Once he has some kind of response he’ll engage with a video pitch.

Personalized video doesn’t scale, so consider using it as a second step. Sending a personalized video to every single prospect isn’t really practical. It’s too exhausting.

Once you have some level of initial response, video functions better.

It drives positive follow-up, allowing us to get past text-only emails. We can use videos to create warm contacts before the markets become saturated in a few years.

Videos allow clients to process information more quickly and it’s far more entertaining.

New tools

Deepak’s team has largely moved away from text, relying instead on “voice notes” and using WhatsApp to communicate. The team has increased its throughput by using video and voice notes rather than text to communicate.

For relationship building, it allows international communication anywhere Internet access exists.

We aren’t taking advantage of all the tools that are available to us because we’re entrenched in the traditional models.

When you’re ready to try your hand at video, check out Loom, an easy and free video recorder that allows you to capture audio and video from your computer camera and then share it, all from your Chrome browser.

Bombbomb and Wistia also offer video capabilities when you’re ready to jump in.

We all have to do things that scare us in order to progress. Try new things with someone that you trust; with someone that you can afford to mess up with. Once you get beyond the hurdles and glitches, you can expand to other people.

Video has helped Deepak generate significant volumes of business.

“2-Minute Video Pitch” episode resources

Contact Deepak Shukla at deepakshukla.com or hire him to help you with your online presence at pearllemon.com.

This episode is brought to you in part by Maximizer CRM, personalized CRM that gives you the confidence to improve your business and increase profits. Click on the link to get a free demo of what Maximizer CRM can do for you.

This episode is brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. It will help you with your outbound to expand your outreach and it allows you to set it and forget it.

We’ll use prospect.io in the upcoming semester of TSE Hustler’s League to focus on prospecting. We’ll give you insights and tools that will help you gain new customers and provide training and strategies that you can implement today to ensure constant flow in your pipeline.

Check out TSE Hustler’s League and apply to see if it’s a good fit.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode, and share it with someone else you think might benefit.

Audio provided by Free SFX and Bensound.

 

Michael Koral, First Ever RoboAgency Needls, Donald Kelly, Social Media Marketing

TSE 948: What Small Businesses Need To Know About Building An Empire Through Effective Marketing

Michael Koral, First Ever RoboAgency Needls, Donald Kelly, Social Media MarketingOn today’s episode of The Sales Evangelist, we talk to Michael Koral about building an empire, and what small businesses need to know about building an empire through effective marketing.

Michael is the co-founder of needls.com, a robo-agency that creates targets and optimizes Facebook and Instagram ads for small business owners and entrepreneurs.

Small business owner

Many small business owners have tried using Facebook ads in the past without a lot of results. It’s tempting in that case to assume that the ads don’t work, but the reality sometimes is that they didn’t use them well.

Perhaps the business owner didn’t have a good handle on what he was doing or he didn’t want to admit that he needed help.

Business owners only have a few options when it comes to Facebook ads.

  • Do it yourself (which is challenging)
  • Hire an agency (which is expensive)
  • Use a different platform (which is complicated)

Needls is intended to “dumb down” the process of running Facebook ads. Its meant to help entrepreneurs or small agencies run Facebook ads properly.

Know your audience

Understanding the demographics of your audience isn’t the same as truly understanding your audience.

If you sell women’s shoes, it isn’t enough to know that your audience is women around 40 to 50 years old. You must know what her job is, what her income level is, who her friends are, what kind of shows she watching on TV, and who influences her purchasing decisions.

You must know the ins and outs of your potential customer in order to advertise effectively. The best way to do that is to talk to your existing customers.

If you’ve only sold 100 pairs of shoes, talk to the people who bought your shoes to find out why they bought them. Frame your marketing and sales around that particular buyer persona.

Consider whether there are multiple personas that make up your target audience.

Testing different objectives

Even if you talk to your customers, you’ll still have to test different marketing objectives and advertising objectives.

Your first 100 customers may have a different persona than your next 1,000 customers, so you may have to shift your approach.

You must try different approaches in your digital marketing mix.

You only have to do one thing really, really well, but you can test things outside of that one thing to make sure you’re not missing the boat somewhere else.

Grow the organization

It’s somewhat counterintuitive to digital marketing people, but in-person events are a great way to interact with potential customers or partners.

There’s still nothing better than actually talking to people in persona and getting to know like-minded business owners.

Meet with different people at different networking events. Go to dinners or meetups or find ways to connect with people in your industry.

It’s not digital, but it’s important. The point isn’t to gain business; it’s to make genuine connections and get insights.

When you go to in-person events, listen to people and provide advice and build trust. Then build an understanding that people should go to you for whatever it is you’re selling.

Having conversations

Sales calls now are about having meaningful conversations.

If you’re relying only on cold calls, you have to try something else. Focus on social media or ads, or content, or try the soft-sell approach.

Cold calls don’t work even as well as they did five years ago.

One executive told us that he doesn’t respond to cold calls. He said that the LinkedIn connection or emails are the primers for those conversations.

Needls has never done a cold call. They’ve grown from 0 customers to 1,000 customers by driving qualified customers to their site using Facebook ads, content marketing, and influencer relationships.

Start small.

It’s so easy to connect with people on social media. If you don’t already have an Instagram account for your business, set one up and start posting content. Instagram could become one of the biggest drivers for your business.

Finding influencers

If you sell office furniture, which isn’t super sexy, realize that everybody has office furniture.

Find someone on Instagram who has a unique twist on their office furniture. Follow that company.

Find people in your niche who already have a large following. Reach out and offer to supply a desk to an influencer who is willing to do a shout-out about your product.

Find people who have a large following and connect with them via direct message. Try out their service. Get in front of their faces as politely as possible.

You can generate leads on Instagram when you’re able to:

  1. Build connections
  2. Grow your following
  3. Use Instagram stories to talk about your service or provide advice.
  4. Use Instagram stories to drive traffic to your website.

Mistakes to avoid

To make your videos more effective, realize that 80 percent of the traffic is mobile, and most people don’t have their sound on while they are watching videos.

Without subtitles, they don’t know what’s going on, so they scroll past.

Use subtitles so that people who are watching without sound will still get your message.

Also, install a Facebook pixel on your website that will track to see how well your ads are doing. Without it, you have no idea how effective your ads are.

Make sure that you have a call-to-action. Don’t just talk about your product or service and then hope that someone clicks to your site and buys something.

Try something like, “Go to my site and check us out, and get a 25% discount if you use this code.”

Capture the audience’s attention within the first one to five seconds. Attention spans are incredibly short, so you must give people a reason to stop scrolling and engage with your content.

Facebook and Instagram are amazing ways to grow your business without spending a lot of money.

Using Needls

Check out Needls by answering a few questions that will help launch your first campaign.

  1. Tell the team more about your business.
  2. Identify where you hope to drive traffic.
  3. Enter a URL.
  4. Provide us with a headline or piece of text that describes your product or service.
  5. Upload an image or two.

After you’ve answered those questions, Needls can create hundreds of different ads for you to test to see which ones will work best.

They’ll target your ads using data science, and then optimize the ads 24/7.

It takes about 10 minutes to set up the campaign and then you can set it and forget it.

If you’re looking to build your business and get more sales and work hard now to create freedom in the future, you’ll put the time in now but you’ll be able to look back and see the benefits of your hard work.

“Building an Empire” episode resources

Needls is offering a 35-percent discount off the platform fee for listeners of The Sales Evangelist podcast.

This episode is brought to you in part by Maximizer CRM, personalized CRM that gives you the confidence to improve your business and increase profits. To get a demonstration of maximizer, go to the sales evangelists.com/maximizer.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM, and it works whether you’re a small organization or a large one.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. It will help you with your outbound to expand your outreach and it allows you to set it and forget it. Your prospecting will never ever be the same.

We’ll use prospect.io in the upcoming semester of TSE Hustler’s League to focus on prospecting. We’ll give you insights and tools that will help you gain new customers and provide training and strategies that you can implement today to ensure constant flow in your pipeline.

Check out TSE Hustler’s League and apply to see if it’s a good fit.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

 

CoVoideo, John Simpson, Donald Kelly, The Sales Evangelist Podcast

TSE 944: Sales From The Street: “Video Cold Outreach”

Your prospects are inundated with cold communications every day. Your job is to make sure that your communications don’t wind up in someone’s spam folder. Personal communication is an important part of modern-day sales, and video cold outreach is an important tool.

On today’s episode of Sales From The Street, John Simpson, Director of Business Development at Covideo, talks to us about the value of video cold outreach.

Why video?

How sick are you of boring emails?

How many unsolicited emails end up in your spam folder?

The most important part of prospecting is building trust and helping the person on the other end of the email realize that you’re authentic. Being able to put a face with a name is a game changer.

Video is a strong value-add if you do it as part of your sequence. It’s not true, though, that video solves every problem.

Typically, the first outreach won’t include a video. It will be a simple value statement to someone who has never met us. Usually, it’s to a sales leader who might benefit from our product.

If we get no response, we’ll send another email, and then we’ll send the video. As soon as we get the view notification, we’ll pick up the phone and call them and try to determine whether we’re a fit.

Video is an attention grabber. `

Emails

The point of all this isn’t that emails are bad. You should absolutely still use emails.

You must have a strategy for your emails, and they must be part of your overall sales process.

The point isn’t that videos are always the right answer. The point is that everyone fails from time to time, and when you do, you have to re-evaluate what you’re doing.

Those failures can help you identify other avenues that you can take.

If you’ve mailed a prospect multiple times and he’s not responding, shoot him a video. Shoot him a text.

You’ve got to do something that stands out and sets you apart.

Sequence

Covideo discovered through trial and error that sending a video in the first cold email wasn’t usually best.

People weren’t responding to their efforts, so they changed their sequence and saw results. They learned from their failures.

In certain industries, they found that it was ok to send a video immediately. It depends on the person and the industry.

If you’re pursuing a CEO you’ll likely take a different approach than you would if you were pursuing a salesperson at a logistics company.

Conversation

Anytime you’re reaching out to someone, your goal is to start a conversation.

Instead of just spitting about your product, slow down a bit. Give yourself time to simply chat.

Instead of shoving your product down his throat, provide a solution to the problem. The concept of “always be closing” in Glengarry Glen Ross doesn’t exist anymore. The buyer has changed.

We sometimes try to put too much information into our emails and videos. Instead of trying to include a whole bunch of info, we just have to get to the next step in the conversation.

It’s always about progress.

Connection

Video allows you to engage all of your senses, where email only involves our sight.

When we engage with video, we use our hearing, our sight, and we’re cognitively responding to the body language in the video. Using multiple senses leads to a deeper connection.

We tend to misinterpret emails because we sometimes add tone. That won’t happen with video because people can see how excited you are to work with them. Video gets rid of the unknown.

The problem is that people have dozens of reasons for why they don’t do video: they’re uncomfortable, it won’t work, they don’t like the way they look.

Typically, though, video use builds organically through an organization. As people see coworkers succeeding with video, they inquire about what is helping them be successful.

No matter your industry, no matter what you’re doing, no matter what you’re selling, you should be willing to put new things out there to break the monotony.

Video mistakes

Don’t write a script for your video read it from a teleprompter, it will typically feel pretty awkward. Be yourself. Talk like you’re talking to another person.

You don’t “act” while you write emails, so you shouldn’t do it while you’re making a video.

People like to connect with authentic people rather than with a persona.

Make sure the lighting is good and check that there’s nothing distracting in the background.

“Video Cold Outreach” episode resources

Covideo provides a mobile app, a Google plugin, and a web-based recorder making it super easy to use. Because you aren’t actually sending a video file with your email, it diminishes the chances of your email being kicked back as spam.

Grab a free trial and try your hand at creating video cold outreach, or you can email John or connect with him on LinkedIn.

This episode is brought to you in part by Maximizer CRM, personalized CRM that gives you the confidence to improve your business and increase profits. To get a demonstration of maximizer, go to the sales evangelists.com/maximizer.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM, and it works whether you’re a small organization or a large one.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. It will help you with your outbound to expand your outreach and it allows you to set it and forget it. Your prospecting will never ever be the same.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

Video Jungle, Arty Goldstein, Donald Kelly, Animus Studios

TSE 929: Sales From The Street: “How We Increase Sales By Helping Clients Tell THEIR Story”

Sales From The Street, The Sales Evangelist, Arty GoldWhen you tell stories, you capture the attention of the buyer and you build relationships. You also stand out from the competition, who isn’t using stories to grab the buyer’s attention. The key to marketing is helping clients tell their story.

On today’s episode of Sales From The Street, Arty Gold from Animus studios talks about the importance of story and tells how Animus Studios increase sales by helping clients tell their story.

Animus Studios is part of the Sales Podcast Network, and their podcast, Video Jungle, helps organizations learn to use video to impact their buyers. Arty calls himself a facilitator of ideas, and Animus studios is encouraging people to “find their fascinating.”

Consider the story

Arty doesn’t believe that the challenge today is a lack of video; he believes it’s a lack of compelling video. More than just point and press record, he believes the focus should be on really telling a story.

Consider what the story is and get to the heart of the matter.

Branded video associates your company, and your mission, to a story that makes people want to work with you and your company.

The big companies in the world had the advantage of launching at a different time when they were in control of their own destinies. They used to be able to just put a product in front of someone and people would buy it because it was the best.

Now there’s so much competition that companies have to understand who their audiences are.

Commercials don’t even necessarily have to show the product anymore. They can tell a great story with a logo at the end.

Representing yourself

Everyone is a salesperson. You sell yourself and you sell your company as part of the culture. You’re always representing something.

That’s salesmanship, but it can get lost in the translation a little bit because people always say they aren’t good at sales. If you have a job, you must have sold yourself well in order to get it. That doesn’t mean you did all the sales steps, but it means that you know how to sell yourself.

It’s not enough to be only a salesperson, because it’s not enough to simply sell a widget. People are drawn to the human factor and they want to work with people.

What you really want to do is build relationships because if you strip away all the product, you should always be able to go back to your network and connect with those people. If you change careers, for example, will those people go with you?

Helping others

Animus Studios isn’t selling a tangible item. They sell ideas.

It’s a challenge to show value when clients can’t see or touch what you’re selling, so the ideas and creative passion are what differentiate you from your competitors.

“Find your fascinating,” means that Animus gets to know the client first. They help clients find the story that they sometimes miss because they are so enveloped in their own marketing.

Making mistakes

People fear being the one who makes a mistake. They fear being demoted or losing a job.

Companies have been doing things the same way for years, so why change? They are often afraid of change, and they don’t understand that they can diversify and be flexible and try a variety of things.

It’s not about being afraid to try something new; it’s about being able to be flexible and test a new idea. If it doesn’t work, you can adjust quickly.

You have to report on yourself better than everyone else. We all report things the way we see them, but companies who learn to provide content to their customers are able to control their own stories.

Small changes

Companies can make small, even singular changes, that differentiate themselves from the competition. Sometimes they are simply afraid to do it.

That’s why “Find Your Fascinating” works: because it’s helping companies figure out what makes them different.

The industry will always be pushed by the written word because communication will always be important. But the way the world is going now, we have to be able to reach people quickly.

We can put a video together today and by tomorrow it can be seen all over the world. The younger sales generation has always had these tools and they can help them do their sales jobs better.

Don’t be afraid to be creative. It’s a differentiator.

Video has equalized people. If you’re the biggest jewelry company in the world, you’re facing the same challenges that the smallest companies are facing.

“Helping Clients Tell THEIR Story” episode resources

You can find Arty at the Video Jungle Podcast, where you can listen to episodes and see some of their links. Animus combines film and video and what it means to the marketing and salespeople in the world. Find Video Jungle on iTunes and Stitcher.

Check out the Video Jungle podcast, your source for marketing and selling your brand using video. Plan, create and share your way to better content and strategy. Video Jungle offers top-notch, state-of-the-art advice about video, which is a great way to offer relevant content on LinkedIn.

Email me for more information about our newly launched Sales Podcast Network, designed to provide specialized sales content for sellers of all levels and all industries. You can also email us about our new business development services.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. It will help you with your outbound to expand your outreach. Your prospecting will never ever be the same.

This episode is also brought to you byMaximizer CRM. If you aren’t sure you have the right CRM, Maximizer CRM is a personalized CRM that gives you the confidence to improve your business and increase profits. Get rid of the boring CRMs and customize to your team’s selling abilities.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

Video, Prospecting, Email

TSE 925: TSE Hustler’s League-“Video Revolution”

Video, Prospecting, EmailYou’re more than likely listening to this episode because you want to improve as a seller or a marketer. You’re seeking education so you can get an edge on your competition. There’s a tool that many of us are failing to embrace, and it could begin a video revolution.

On today’s episode of The Hustler’s League, we’ll talk about how digital cameras can change our companies, and how large organizations are using them well to engage in the video revolution.

The truth is that videos don’t have to be expensive anymore, due to the number of free tools out there and the availability of digital cameras.

TSE Hustler’s League is an online group training session to help sellers like you and me to learn how we can improve our prospecting.

Facebook

I ran a couple of Facebook ads recently and I had really limited results. Want to know why?

I didn’t run the campaign properly, and I used a static image. I didn’t use video.

If you scroll through Facebook or Instagram, you’ll notice there are lots more videos than there are pictures there. The reason for that is that we don’t want to invest the work to read something. We’d rather listen because we can consume the content while we do other things.

It’s also true that many of us are more visual, so if we can see it and hear it, we grasp it better.

In our sales and marketing efforts, we have to look for opportunities to use video. Many of the platforms we use daily prefer video content because it’s working better.

Hubspot

Hubspot, the marketing platform, has started creating customer success platforms and tools. They’re embracing video because it’s more effective.

We know people prefer video because it helps them understand things better and it allows them to consume content while they are doing other things. Knowing that is true, imagine using video in your sales outreach.

You could send emails to your prospects with videos inside, and companies like BombBomb and Wistia that can help you master video.

When you use video, it makes your communication unique, and you’re able to effectively share more information than you can in an email.

Embrace the video revolution

These two large companies are already embracing video, and it’s only a matter of time before others do as well.

If you begin to integrate that into the daily operation of your business, you’ll gain the advantage over your competition.

Hubspot is embracing video for both its marketing and its video. They are sending information and creating marketing content that is video-based, and it’s helping their customers.

You could use video as an opt-in for your website: a video that explains why you’re asking for the opt-in and what your customers will get if they do it.

Use it to teach your customers. If they get new software, they don’t want to read an entire book to understand how to use it.

You can literally infuse video throughout your entire organization. Take advantage of its benefits when you’re doing outreach, when you’re marketing, and when you’re teaching your clients.

I use video to train my team members about the backside of the podcast: how to upload audio or how to create artwork.

Humanize your communication

Emails and other forms of electronic communication are less personal. They don’t allow our prospects to experience who we are as people.

Videos allow your prospects to hear you, to see your mannerisms, to hear your tonality, and to see your gestures. It helps them build a connection to someone they don’t necessarily know yet.

Video is the future of sales. If Company A sends me a long outreach email, and Company B sends me a quick video, I’ll be more inclined to click on the video to hear what he has to say.

I encourage you to go back to your team today to brainstorm:

  • How can you use video in your sales and marketing efforts?
  • Can you use video to help with client success?
  • How can we use video to train people?

Share with me what you decide to do with video capabilities.

“Video revolution” episode resources

We’re doing a little bit of remodeling with TSE Hustler’s League this upcoming semester, changing up the curriculum. We would love to have you check it out and apply and see if it may be something that can benefit you.

You can also join our Facebook group, The Sales Evangelizers to connect with sales professionals from all walks of life.

Check out the Video Jungle podcast, your source for marketing and selling your brand using video. Plan, create and share your way to better content and strategy. Video Jungle offers top-notch, state-of-the-art advice about video, which is a great way to offer relevant content on LinkedIn.

Email me for more information about our newly launched Sales Podcast Network, designed to provide specialized sales content for sellers of all levels and all industries. You can also email us about our new business development services.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. Your prospecting will never ever be the same.

If you aren’t sure you have the right CRM, Maximizer CRMis a personalized CRM that gives you the confidence to improve your business and increase profits. Get rid of the boring CRMs and customize to your team’s selling abilities.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

Pagely, Sean Tierney, Donald Kelly, The Sales Evangelist Podcast, Sales Process

TSE 921: The 7-Step Approach Pagely Used to Systematize Sales

Whether you’re working a sales campaign or building a fantasy football league, preparation and process will always improve your outcome. You absolutely have to have a sales process to systematize your sales.

On today’s episode of The Sales Evangelist, we’ll hear from Sean Tierney, Director of Sales for managed WordPress hosting provider Pagely.  Sean will share the 7-step approach Pagely used to systematize its sales that can help you and your team improve your sales.

Pagely helps some of the world’s largest brands — Disney, Virgin Atlantic, Comcast, Univision, and other companies that don’t want to worry about scaling and securing their websites.

“Shoot from the hip” sales

When Sean took over at Pagely three years ago, the sales process was non-existent. He was employee number eight, and he was running both sales and marketing.

The company had lost its main salesperson, and the team was basically shooting from the hip. That approach wasn’t working, so Sean was adamant about setting up a framework to systematize the sales process.

He built a 7-step approach for sales that allowed the company to more than 3x its revenue.

In that time, the employee headcount has grown to 38.

7-step approach to sales

  1. Map out the flow.
  2. Track metrics and KPIs.
  3. Implement a pipeline.
  4. Flintstone.
  5. Delegate
  6. Automate.
  7. Scale personal attention.

Flow refers to the buyer’s journey, and there are two different kinds of maps that Pagely uses to understand the current reality.

One is an imagined drawing on paper that shows how people are getting to the website. It shows the lead forms they are filling out and where that information goes. It shows newsletters and support systems so Pagely can understand where all the data is going.

The other flow map is a funnel map, which is usually a left-to-right diagram that helps you understand your funnel.

  • How do people come to find out about you when they don’t know anything?
  • How do they proceed down the continuum of increasing engagement on the way to sharing their contact information?
  • What does the followup and nurturing process look like?
  • How will you grow the relationship once they’re a customer?

Pagely considers it a lifecycle of sorts; it’s lifecycle marketing.

 

How the system affected sales

The first hire following the new system was a sales development representative because Sean recognized that sales development was where the bottleneck was happening.

Sean recognized that sales development was keeping him from being more strategic, a feeling that many entrepreneurs can likely relate to because they wear so many hats.

You have to be cognizant of what’s consuming your time.

Sean assigned his interns to import all his chats, his emails,  and his phone calls into a spreadsheet. The team pulled more than 500 sales exchanges into the spreadsheet and turned that into a knowledge base.

That information became their training material for the first hire, who was one of the interns.

Flintstoning

Flintstoning refers to the presence of a pre-optimization problem. Very often people try to launch immediately into automating things, but entrepreneurs know that it’s important to automate the right things.

Pagely didn’t have a fancy CRM tool initially, so Sean used a simple tool called Boomerang that would notify him if a prospect hadn’t responded to his email within a predetermined amount of time.

Instead of using a fancy tool, he started with something simple. Then he figured out what the follow-up process should look like.

You don’t have to be perfect right away. You just have to start.

 

Scaling personal attention

Sean learned the concept from Jermaine Griggs, a well-known marketer some time back. The idea is that you provide a boutique experience at scale.

Why do people go to boutique stores? Because they like the personal touch.

Seek to deliver that experience at scale.

Pagely uses video to deliver a personalized sales pitch. They employ presales questions that the sales reps ask in every call, and that effort often engages prospects who wouldn’t have otherwise done so.

Because they get a chance to “see” the sales rep and hear some of their questions being answered, it pulls them in.

Video personalization

Personalized content allows you to give your prospects exactly what they want.

Imagine being able to craft a video to your prospect, and allowing the prospect halfway through to choose one of five problems that most plague his business. At that point, the video explains how your company solved that problem for other customers.

The conversation is immediately more relevant because it addresses his exact problem.

Beyond giving you a better experience, Sean is able to extract answers and follow up using the information and data points he gathered.

In the emails you get after the video, they’ll be very fine-tuned to the pain point you have. It can be highly calibrated to your situation.

It’s a win-win proposition because the prospect is getting exactly what he needs in an engaging format, and the sales rep doesn’t have to spend so much time answering the same repetitive questions. It lowers the overhead.

The process also allows for much higher-level conversation when the sales rep finally does get on the phone. Instead of dreading those initial phone calls, people tend to be excited to have the conversation.

Pagely

Pagely is at the high end of the market, and they actually launched the concept. For big brands, it’s not worth it to focus on running a website.

Disney is happy to pay to offload all the web concerns to someone else so they can focus on their core competency.

Don’t just parachute in and flail. Take your time and understand where you’re trying to get. Be intentional as you execute.

“Systematize Sales” episode resources

Pagely has a huge amount of resources available on its website. You can see the information about Pagely’s knowledge base here.  To view the videos Sean referred to in the episode, visit Pagely.com/explore. See the video sample at Pagely.com/video.

Also, check out dot.vu to learn more about the interactive videos Pagely employs to lower its overhead and improve engagement.

Be intentional as you develop the seven steps:

  1. Map out the flow.
  2. Track metrics and KPIs.
  3. Implement a pipeline.
  4. Flintstone.
  5. Delegate
  6. Automate.
  7. Scale personal attention.

Maximizer CRM is a personalized CRM that gives you the confidence to improve your business and increase profits. Get rid of the boring CRMs and customize to your team’s selling abilities.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. Your prospecting will never ever be the same.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

 

Prospecting, Podcast, Video, New Sales Leads

TSE 919: Sales From The Street:”Starving Artist”

Prospecting, Podcast, Video, New Sales Leads

The notion of the starving artist has been around for many years, but many entrepreneurs spend a lot of years “starving” as well. For sales professionals, when we don’t have processes in place to keep our funnels full, we can find ourselves “starving” as well.

On today’s episode of Sales From the Street, Arty Goldstein and John Antonacci from Video Jungle Podcast are interviewing me about this very topic, and what we can do to make sure we aren’t starving artists in the sales world.

The podcast will sound a little different because John and Arty are interviewing me on their show. I’ll share my ideas about processes and systems that can keep you from starving in the sales industry.

Trial and error

Much of my early strategy as a sales rep was trial and error. I messed up a lot, and I’m guessing many of the listeners will relate to that from their own experiences.

Many freelancers assume there’s a big magic formula to success, but I’ve discovered that the simplest bet is to be a personable person.

After that, differentiate yourself. In order to be successful, do the opposite of what everyone else is doing. If everyone else is going one way, figure out if you can go the other way and accomplish the same thing differently.

My idea of hustle is to do whatever it takes to make things happen. Think outside the box: what can I do to be different and out-hustle, outwit, go around, or go over to connect with people?

 

Creating value

Sales has changed a lot since its early days of cold-calling and bartering. At the same time, though, it’s still largely the same.

It’s an exchange of value. What can I give you in exchange for the thing you give me? It translates across all platforms and all mediums.

In the context of video production, you’re creating value. At The Sales Evangelist, I want to help new and struggling sellers find more ideal customers, build stronger value, and close more deals.

I struggled with those things when I was new to sales, but I figured out that if sellers can understand those three areas, they’ll never be hungry.

No salesperson should ever be broke, so if you’re broke, something is wrong. If your organization’s sales process is broken, it will churn and burn people.

Launching the podcast

My buddy Jared Easley, co-founder of Podcast Movement, hosted me on his podcast and he told me I should be doing my own podcast.

I decided to try it and see where it would go. My dream was to influence people the way Pat Flynn does and to impact people’s life.

Apple Podcast has made it so easy that initially, I didn’t advertise much. I asked all my cousins, family members, friends, and anyone who had the ability to get to a computer to go and rate my podcast.

That launched me into the New and Noteworthy category in 2013, which got me some more visibility.

When I landed Jeffrey Gitomer as my first guest, that pushed me into a world where people were looking for sales. At the time there were only like four sales podcasts that were really doing anything well at that time.

To be honest, I’m different than other people out there. Many of them at the time I launched were white guys, and I was a young black guy.

The result is that mine is the number one podcast in Jamaica.

 

Sales history

I’ve been actually selling since I was about six, although I clearly don’t count that in my professional selling history.

In Jamaica, there aren’t 7-11’s on every corner, so people set up little tiendas in their houses and they sell things. My family had a little shop and I sold stuff there.

I wasn’t afraid of talking about and dealing with money because I’ve been doing it since I was very young.

Fast forward to college where I figured out that I really like to be in front of an audience and to teach. After college, I started selling professionally and I figured out that I wasn’t good at b2b selling.

I got training and saw a major improvement, and discovered that I could share that with other people who were in the same boat. When I did, I saw an increase in my sales and I started actually making money.

I launched the podcast in an effort to help other rookies learn about sales and to speak about effective selling.

The Sandler Sales Training Organization taught me a technique that I’ve carried with me to this day, and it’s this triangle principle.

Attitude, techniques, and behavior. Your attitude is what you bring to the game and your techniques are things like how do you ask questions. Your activities are the actions you carry out every day like phone calls, prospecting, emailing and dialing.

That fundamental principle helped me realize the importance of procedure. If you’re winging it, you’ll have a hard time being consistently effective.

If you never practice or follow a pattern, you’ll never be as successful as you could be.

Video as marketing

Video is one of the most important things at our disposal. You can say so much more in a video than you can say anywhere else.

The second largest search engine in the entire world is YouTube.

Video allows you to follow, see, and learn. You can educate people using video.

People also like a personable approach, as evidenced by the demand for reality TV. People want to see something that’s real instead of something that’s highly produced. When there’s a dog barking in the background, that’s real.

Marcus Sheridan told a story of marketing people who were sending him physical resumes to apply for jobs. He challenged them to send video instead to share their capabilities and work history.

Salespeople have awesome leverage in the form of video and we shouldn’t cling to past ideas simply because we’ve always done it that way.

Differentiate yourself simply by using video. A lot of people won’t do it because it’s work.

Also, tell a story. That part will never get old.

Sharing secrets

Some people are going to be do-it-yourselfers. You can’t change that.

When you create value by telling them what to do and teaching them how to do it, they’re going to trust you. They’ll understand that you know what you’re doing, and they may eventually come to a place where they’d rather have you do it for them.

You might give away enough information to help them solve a single problem, but when they encounter something bigger, they’re going to come back to you.

You have to plan. People often overlook planning.

You also have to outperform your yesterday. No matter how good you are today, if you can beat what you did yesterday, you’re always going to thrive.

Keep learning. Read. Listen to The Sales Evangelist. Never stop learning.

“Starving Artist” episode resources

Do you want more tips and tricks from the video? Videostrategy.org is the place to go for thoughts on production best practices, creative brainstorming, strategy and distribution tips, client relations, and much more. Go to video strategy.org.

Check out the Video Jungle podcast, your source for marketing and selling your brand using video. Plan, create and share your way to better content and strategy. Video Jungle offers top-notch, state-of-the-art advice about video, which is a great way to offer relevant content on LinkedIn.

Email me for more information about our newly launched Sales Podcast Network, designed to provide specialized sales content for sellers of all levels and all industries. You can also email us about our new business development services.

This episode is also brought to you in part by prospect.io, a powerful sales automation platform that allows you to build highly personalized, cold email campaigns. To learn more, go to prospect.io/tse. Your prospecting will never ever be the same.

Maximizer CRM is a personalized CRM that gives you the confidence to improve your business and increase profits. Get rid of the boring CRMs and customize to your team’s selling abilities.

Click on the link to get a free demo of what Maximizer CRM can do for you. It integrates your marketing campaign as well as your CRM.

Leave us a review on Apple Podcast, Google Podcast, Stitcher, or wherever you consume this content, and share it with someone else who might benefit from our message. It helps others find our message and improves our visibility.

If you haven’t already done so, subscribe to the podcast so you won’t miss a single episode.

Audio provided by Free SFX and Bensound.

Social Selling, Donald Kelly, Content, YouTube

TSE 829: Sales From The Street-“Being Small Doesn’t Benefit You”

Social Selling, Donald Kelly, Content, YouTubeI spent too much time thinking small: failing to try new things for fear that I wouldn’t be good at them. It wasn’t until friends in my Mastermind group challenged my thinking that I realized that being small doesn’t benefit anyone.

Today on The Sales Evangelist, we’ll discuss how small-mindedness can hurt you, and how you can provide value to your customer if you’ll push past that kind of thinking.

Nagging thoughts

For years, I believed that social selling wasn’t for me, because I wasn’t charismatic or beautiful enough to make videos or create other visual content.

Furthermore, I believed that if I did create content, trolls would come out of the woodwork and sharpshoot my efforts. If that happened, their criticism would send me running back to the safety of my cave.

Finally, I believed that I didn’t have anything of value to offer. I didn’t believe I was capable of social selling.

Even with the launch of this podcast in 2013, I was plagued by thoughts that I didn’t have enough time or adequate equipment to generate videos. I didn’t have the capability to edit them and I didn’t have enough content.

When my friends challenged me to share just one thing on social media, I created a video that didn’t get a lot of attention. That video prompted me to compare my own work against other content that was out there, and I was immediately tempted to stop.

It took me a while to realize that you’ll rarely be successful on your first attempt at anything.

Untrue beliefs

At some point I realized that YouTube is the second largest search engine in the world. I also realized that by failing to take advantage of its audience, I was passing up opportunities.

I bought myself some inexpensive lighting and a small camera, though I could have accomplished the same thing using simply a cell phone, and I got to work creating videos.

Surprisingly, no one criticized my appearance in those videos and no one challenged my content. In fact, they liked what they saw, which propelled me to create more.

When I committed to do Facebook live segments, I discovered that people were really watching them. One day when my broadcast was a few minutes late starting, a group member messaged me wondering why he couldn’t see the content.

It occurred to me then that, if I hadn’t generated that content, at least one person would have missed it.

Effective tools

So how does social selling help your business? People see your expertise in a different medium than usual and they have a chance to evaluate your content.

Instead of simply trying to convince them to buy my product or service, I can use social selling to prove the value of my content so they’ll be more inclined to take the next step.

Think of how many YouTube videos you have personally watched, and the value they have provided to you when you were trying to fix something or solve a problem.

Figure out your prospects’ frequently asked questions, and begin with a simple video answering those questions for your audience.

Being small doesn’t benefit you and it only serves to cripple your efforts. Get rid of thinking that says you’re not capable.

Episode resources

You can also become a leader to your buyers by presenting value and building relationships. The book Stop Selling & Start Leading, offered by our friends at Wiley, provides a blueprint for your customers and what they are seeking. Read an excerpt of the book here.

Leave us a review wherever you consume this content, and share it with someone else who might benefit from our message. If you haven’t already done so, subscribe so you won’t miss a single episode.

Audio provided by Free SFX.

Video Marketing, john Antonacci, Video Jungle, Animus Studios

TSE 826: How to Creatively Capture Prospects’ Attention Through Videos

Video Marketing, john Antonacci, Video Jungle, Animus Studios

Setting yourself apart from the pack can be difficult; it always has been. Now that sales professionals have access to video, it easier to allow your personality to shine so people can learn who you really are.

On today’s episode of The Sales Evangelist, we talk with John Antonacci of Video Jungle Podcast about using video to connect with your prospects and communicate what’s different about you and your product or service.

Acknowledge the noise.

People are incredibly busy now. We’re bombarded with ads and other content all day long. One statistic suggested it amounts to 3,000 ads per person per day.

There is a lot of noise in the world, and the best way to stand out is to be different.

The old methods of reaching prospects are tougher now: people don’t answer their phones and your emails are automatically routed to a spam folder.

It’s harder and harder to be noticed. You need a campaign that will raise awareness about you and employ multiple angles to reach your prospects.

Capture prospects’ attention.

You’ll be far more effective at grabbing people’s attention if you personalize the message.

John related a story of how his own company used Viewmaster toys to send personalized messages to their prospects.

They created reels with Animus Studios’ message on them and mailed them to their prospects. The accompanying message directed them to a website that had their own company’s name in the web address, with a personalized video on the site.

He explained that, although the campaign didn’t directly earn them any sales, it raised awareness of the company and painted it as an outside-the-box organization.

 

Hi, we’re Animus

Create a sequential campaign.

There’s a methodology to this kind of campaign.

It isn’t a shotgun approach to contact, but rather it’s sequential and strategic. You must have a plan.

Once you have your prospects’ attention, you know who to contact with the next round of efforts.

Using BombBomb and Soapbox, you can send personalized videos to your prospects, and set yourself apart from all the others trying to grab their attention.

Episode Resources

Buy your own copy of The Ultimate Sales Machine: Turbocharge Your Business With Relentless Focus on 12 Key Strategies.

Check out Soapbox as a tool for making videos that will set you apart from the competition.

Check out the Video Jungle podcast, your source for marketing and selling your brand using video. Plan, create and share your way to better content and strategy.

The podcast is part of our newly-launched Sales Podcast Network, designed to provide specialized sales content for sellers of all levels and all industries. To learn more, email us at SPN for more information.

Email John or find him on LinkedIn.

Leave us a review wherever you consume this content, and share it with someone else who might benefit from our message.

Audio provided by Free SFX.

George Thomas, Videos, Donald Kelly, The Sales Evangelist

TSE 668: How To Stop Being Afraid of the Camera and Kick Butt at Video Marketing

George Thomas, Videos, Donald Kelly, The Sales EvangelistIf you’re still not convinced of leveraging video in your business, then you’ve got to listen to this episode. Videos are an often under-utilized tool by many sales professionals, not realizing the impact it could have in gaining your customer’s trust.

Remember, people do business with those they know, like, and trust.

Our guest today is George Thomas. He works for The Sales Lion, a consulting company for people in the marketing and sales space. George works with Marcus Sheridan, who also came here on the podcast where he spoke to us about the concept of how sales reps need to be smarketers. Essentially, you have to be both a sales rep and a marketer in today’s economy. And what best way to do that than by tapping into the power of videos.

Here are the highlights of my conversation with George: Why Videos?

  • Research shows 70% of the buyer’s journey is done before somebody ever picks up the phone or visit your website. (This was done years ago so this number may probably have risen to 80-90% now)
  • You have to meet the consumers where they’re at – YouTube, Facebook, your own website.
  • When they call and fill that form, you want them to already know you and you want them to want to buy from you.
  • Videos have taken over written content. Not because the new generation is lazy. But we value our time – we can learn more in a quick two-minute video than we could reading a 1,500-word blog article.
  • Even for children, it’s about 95% videos for education and communication. So you probably have to be good at videos NOW so that you’re there when they arrive.

Why Are People Afraid of Doing Videos?

  • We’re so used to looking at ourselves in the mirror that when we see ourselves in a video, it doesn’t look right. So subconsciously we think we look bad. But who cares? Who cares what you look like?
  • If you get past yourself and realize nobody cares about that, what they care about is the words coming out of your mouth – the education you’re giving and the value you’re presenting. So get it out of your own head.
  • Who knows, what you think is one of your biggest weaknesses may actually end up being one of your biggest strengths!

Your Step-by-Step Guide to Get Started with Videos:

  1. Assessment

To get where you want to go, you have to know where you’re at. Go to the www.thesaleslion.com/assessment. It’s a free video assessment to help you know where you’re at in the process and which you should focus on.

  1. Script
  • Be prepared. The questions is whether to use a script or not?
  • If you’re great at communication or you’re selling it everyday and you’ve got it memorized, you may not need a script.
  • However, if you want to communicate in a way that most people can understand, do a simple script with some bullet points to know which direction you want to flow. Get some kind of a script template. Download one on www.thesaleslion.com/script.
  1. Pre-production checklist.

Consider things like:

  • Background
  • Number of actors/salespersons
  • Audio, Lights, and Setting

Check out a sample of the pre-production checklist at www.thesaleslion.com/checklist

Getting the Right Equipment:

  1. Have good to great audio. Use the right type of mic.
  1. Good lighting. Use some sort of light kit. You can really get a nice Savage Light Kit for $150-$180. Or just use natural light.
  1. Get a good video camera. Get a camera that can shoot 1080p or higher, or a 4k.

The 4 Different Levels of Gear: Level 1: Get a $49 mic. Attach it to your cellphone. Put it on a little tripod. Shoot and go for it. Level 2: You still use your phone for the video. Use something like an app called FileMaker Pro that lets you shoot at 1080p or 4k. Throw in a road mic. Get a light kit that attaches to it. Level 3: The Prosumer – Use a video camera and a Manfrotto tripod. Level 4: Here, you’re spending on DSLR camera and Sennheiser microphones.

  • Figure out what your budget fits into.
  • Consider what’s the easiest for you to get started.
  • People are very comfortable with their phone. Start with an iPhone or Android or the Gorilla Gear so you won’t be worried about all those technical terms. Now, you can focus on just being good in front of the camera..

What Type of Content to Produce: Create content about the questions you get asked most. Instead of emailing written content about this, you can just paste a link to your video on that where you answered the question. The Climate Selling:

  • You assign your prospects to educate themselves.
  • Assign the pieces of information they need to educate themselves on before they ever get there.
  • This way, you get your time back.

How Video Transforms You

You gain trust in the quickest amount of time so the consumer will give you their attention.

George’s Major Takeaway:

Get Started with this Process. Just pull up your phone and start making a video. Do it as a response to somebody in your email. Use it as your email signature. Talk about who you are for about 30-45 seconds. Just be human. Be super-human, super valuable, and zero salesy. If you want more, research if a video workshop is right for your company or sales team. If so, go to www.thesaleslion.com/video.

Episode Resources:

Connect with George on Twitter @GeorgeBThomas and Facebook @Mr.GeorgeBThomas. Feel free to ask George some questions!

Maximum Influence by Kurt Mortensen

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Emotions, Video, Donald Kelly, Steve Heimerman

TSE 469: How to Drive Results with Emotion

Emotions, Video, Donald Kelly, Steve HeimermanPeople buy based on emotions. But how can you tap into the emotions of your clients in a way that helps them make an informed buying decision?

Today’s guest on Sales From the Street is master storyteller, Steve Heimerman, who shares with us some insights into how you can utilize video to drive results through emotions. Steve is the Founder of Tilt Motion, a video production company that tells stories of video engagement.

Here are the highlights of my conversation with Steve:

Steve’s coolest sales experience when he was the customer at a car dealership

Why emotions are powerful when tapping into your buyers:

  • Engagement is king and videos are the best way to engage audiences.
  • By 2017, videos are going to account for 69% of all consumer internet traffic.

How to tap into people’s emotions when creating videos:

  1. Do a creative brief.

Figure out your main message. What kind of video do you want to create? Learn more about the actual story.

  1. Listen to their struggles.

Be a good listener and figure out what they’re struggling with. And that struggle is a story. Learn more about the person as an individual and develop that relationship.

  1. Be strategic in how you’re using those emotions.

Be wide open in going through the process. You can use any kind of emotion but figure out the clever way to tell your story.

Steve’s Major Takeaway:

Video is the future. Have a video strategy or you’re falling behind. 64% of consumers are more likely to buy a product after watching related videos. Videos are highly effective and easy to share. It’s all about the storytelling.

Episode Resources:

Connect with Steve Heimerman on www.tiltmotion.com. Download their ebook on Why Video Matters and How to Use It to Create a Winning Marketing Strategy by going to www.tiltmotion.com/salesevan.

David and Goliath by Malcolm Gladwell

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Video, Sean Higgins, Donald Kelly, The Sales Evangelist, Ilos

TSE 398: Challenges Salespeople Are Seeing NOT Using Video And How They Are Overcoming This With Ilos

TSE Podcast, The Sales Evangelist, Donald Kelly I want you to recognize the power of the uniqueness that comes with utilizing videos throughout your sales process. That’s why I’m bringing in Sean Higgins today to share with us the power of leveraging video content at any point of your sales process and how video can actually help you cut through all the clutter in this highly competitive sales world.

Sean Higgins is the Co-Founder and Head of Business Development of ilos, a video platform that lets you record videos and instantly share them on the cloud. They help teams quickly create, edit, organize, and share video content working with different sales and support teams.

Here are the highlights of my conversation with Sean:

Why you need to utilize video content:

  1. It makes you stand out.

Video in emails helps you cut through the clutter and noise our there. And you can make it look like it’s really customized. Make use of a seemingly generic video content with custom snippets in there so it makes you look like you went out of your way to make a 2-minute video for them.

  1. It’s a personal reach out tool.

You can use video as a way of ensuring that your message gets carried through the decision makers.

  1. Get pretty good tracking.

Make an outline of your proposal and include a link in your email. Then you can get tracking on those links because you know if they’re watching it or whether they forwarded it onto people.

  1. It makes it easy to be personal.

Sending out videos makes it more personal. You can leverage the cloud and get content off to folks really easily.

  1. It drives more engagement.

Voice is powerful and people hearing your voice just keeps their attention span longer and makes them more engaged.

How do you send video content through email?ilos-logo-1

  1. Include a link in  your email.

They click the link and it will open in a new tab.

  1. Another way to send video content is to turn videos into animated gifts.

This shows up in the email. Set up an account. Create a quick gift and drop it in your email and that will play right from inside their Gmail.

Leveraging videos during the prospecting process:

Once you get your list, videos are great in gauging interest and get different levels of interest.

One of the biggest mistakes people make when using videos is failure to track how it’s doing which is where most of the benefit comes from.

Other ways of capitalizing on video content in your sales process:

  • Proposals
  • Testimonials
  • Custom videos tailored to the visitor
  • Drip campaigns – linked to video around a specific content
  • Upsells

Mistakes sellers make for not using videos:

  • Getting stuck in the noise
  • Not giving out something new

What you need to have to do video content:

  • Marketing teams should have heavier video tools
  • If you’re only sending personal videos you can send in your emails, ilos offers cheaper video option

Sean’s Major Takeaway:

When you’re using video, make it customized. Drop someone a personal line about why your product or service is great. Don’t waste it by sending a generic marketing video. Instead, send them something that’s going to show them how your product or service is going to make their life way easier.

Episode Resources:

Get connected with Sean on Twitter @higg1921 or check out their website on www.ilosvideos.com and start playing around.

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Do BIG THINGS, West Palm Beach, Florida, EMKO, Donald Kelly, Travis Thomas, The Sales Evangelist, LIVE YES AND